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Le réflexe soft skills

Autor: Julien Bouret , Jerôme Hoarau , Fabrice Mauléon

Número de Páginas: 238

Identifier, développer et mettre en oeuvre ses soft skills est un véritable enjeu pour le manager. Les soft skills sont les compétences que chacun possède, de manière plus ou moins consciente : pédagogie, créativité, gestion du stress, écoute, adaptabilité, empathie, etc. Elles sont essentielles dans la vie professionnelle et cohabitent avec les autres compétences et connaissances (« hard skills ») longtemps privilégiées. Des méthodes permettent pourtant de les renforcer, de les déployer, de les exploiter, et d’accroître ainsi le capital humain de l’entreprise dans laquelle le salarié s’épanouit. Premier à introduire les soft skills en France, cet ouvrage présente une méthode opérationnelle afin que chaque leader, manager et entrepreneur ait les outils pour identifier ses points forts (et ceux des autres) et les mobiliser dans un monde du travail en plein bouleversement.

Soft Skills

Autor: Julien Bouret , Jerôme Hoarau , Fabrice Mauléon

Número de Páginas: 300

La nouvelle ère industrielle dans laquelle nous sommes entrés, celle de l'intelligence artificielle, s'annonce plus intense et plus disruptive que tout ce que nous avons connu. Dans ce contexte, les soft skills ne sont plus simplement importantes, elles deviennent indispensables ! Face à la nécessité de répondre aux enjeux des transformations du monde professionnel, les auteurs vous proposent des approches innovantes pour déployer les soft skills au quotidien. Pourquoi est-il si urgent de s'adapter au monde digital ? Comment placer l'humain et les soft skills au cœur de l'entreprise ? Comment développer les compétences comportementales indispensables à son avenir ? Quelles méthodes peuvent aider à atteindre ses objectifs ? Des témoignages, des fiches pratiques et des évaluations enrichissent les techniques clés nécessaires pour faire face à l'intelligence artificielle de plus en plus présente en entreprise.

Soft Skills

Autor: K Alex

Número de Páginas: 262

This book Soft Skills is like a companion, guiding the students, young men and women, at every step in the job market and corporate personnel.Soft Skills have become absolutely essential, both for the growth and success of an individual as well as the organization.

Soft Skills for Career Success

Autor: V Bastin Jerome , Alagra Antony

Número de Páginas: 204

The book "Soft Skills for Career Success" plays a vital role in the soft skill development and career success of young talents. Since most of the companies are giving more importance to soft skill of their employees, along with the technical skills, the topic soft skills become more important than ever. Today, as companies increasingly need to become more dynamic, interconnected and flexible, soft skills are critical. These skills important to fostering employee retention, improving leadership, and building a meaningful culture. The good news is that soft skills are learnable. This book covers all the topics related to the area soft skills, that you're sure to get some interesting nugget of wisdom from it. Each topic has a clear description which would enable the readers to comprehend easily. This book will also support young people in choosing rewarding and successful careers consistent with your personality and character. This book is an excellent tool for individuals preparing to look for or start new jobs, as well as individuals who are currently working but need to step back and evaluate their performance. It is a practical, helpful book about the employability skills which...

70 exercices pour développer vos soft skills. Stimuler les intelligences nécessaires à la réussite

Autor: Marie-josée Couchaere

Número de Páginas: 335

Compilation des exercices et études de cas les plus reconnus de la collection « Entreprise », cet ouvrage vous donne tous les outils pour développer vos compétences relationnelles ou soft skills. Ils ont été sélectionnés par Marie-Josée Couchaere pour leur intérêt pédagogique, la qualité des corrigés et la pertinence des conseils dispensés aux formateurs. Les soft skills (ou « compétences douces ») sont les qualités humaines et relationnelles (sens de la communication, écoute, adaptabilité...) qui, complémentaires de l’expertise et du savoir hard skills sont nécessaires à la réussite professionnelle. Ces habiletés comportementales sont regroupées en sept formes d’intelligences indispensables : intelligences intrapersonnelle et interpersonnelle, intelligences collective, situationnelle, rationnelle, pédagogique et entrepreneuriale. Chaque exercice constitue un « tout pédagogique » pour travailler seul ou en groupe. Les formateurs trouveront dans cet ouvrage toutes les ressources pour renforcer les soft skills, qui méritent d’être développées en France.

Le défi des soft skills

Autor: Jérémy Lamri , Michel Barabel , Todd I. Lubart , Olivier Meier

Número de Páginas: 0

D'ici 2025, la moitié des employés devra transformer ses compétences pour rester en phase avec le monde du travail : communication, collaboration, influence, gestion d'équipe, transmission, anticipation, pensée logique, approche systémique, processus créatif, développement de soi... telles sont les dix soft skills qui nous permettront de nous adapter à notre environnement sans cesse mouvant. Résolument concret et opérationnel, ce livre propose un ensemble de méthodes détaillées pour développer ces compétences à différents niveaux : individuel - pour soi ; managérial - pour son équipe ; organisationnel - pour son entreprise. Certaines méthodes sont prouvées, d'autres plus empiriques ou populaires : les auteurs proposent un tri en fonction de leur efficacité relative. Exemples, conseils pratiques, focus, illustrations et études de cas d'entreprises montrent aussi comment l'environnement de travail joue un rôle clé dans le développement indispensable de ces soft skills.

Soft Skills : 10 séances d'autocoaching pour cultiver ses talents

Autor: Christophe Deval , Fabienne Broucaret

Número de Páginas: 195

Développez vos soft skills pour améliorer votre performance et votre bien-être au travail grâce à ce livre de la collection My Happy Job. Avez-vous les compétences pour réussir dans le monde professionnel de demain ? Les softs skills, ou compétences douces, sont les qualités psychologiques, comportementales et relationnelles indispensables à la réussite professionnelle, au même titre que l'expertise et le savoir-faire (hard skills). Elles permettent de s'adapter à toutes les situations afin de gérer au mieux ses priorités et son stress, innover, faire preuve de leadership... Le livre Soft skills, de la collection My Happy Job, propose 10 compétences clés à développer pour réussir professionnellement dans le monde de demain, en prenant de la distance par rapport à ses pensées, en prenant en compte la dimension émotionnelle, en développant sa souplesse relationnelle... En partenariat avec le webzine du bien-être au travail, la collection de livres My Happy Job, pratique et ludique, vous propose : • un quiz pour vous auto-évaluer • 10 séances d'auto-coaching • un carnet de bord pour vous mettre en situation • des conseils de professionnels pour vous ...

The ACE of Soft Skills: Attitude, Communication and Etiquette for Success

Autor: Gopalaswamy , Mahadevan

Número de Páginas: 467

The ACE of Soft Skills: Attitude, Communication and Etiquette for Success is a part of this educational process that produces top-notch professionals. Divided into three parts, Attitude, Communication and Etiquette, this unique book provides a broa

Soft Skills for Students

Autor: Reddivari Manjula

Número de Páginas: 164

In today’s competitive world, academic knowledge alone is not enough for success. Along with subject expertise, students need soft skills to excel in their studies, career, and personal life. Studies have shown that significant percent of job success comes from well-developed soft skills not just hard skills. Soft skills are incredibly valuable for both professional life and personal fulfilment. Effective communication skills are vital for success in every area of life. With ever increasing distractions the ability to manage your time and prioritize value task is essential. A strong work ethic is about more than just working hard: it is about being reliable responsible and dedicated. In today competitive world employers’ value employees who demonstrate work ethics, problem solving, accountability and commitment to job that is crucial in organizations success. Being able to present ideas confidently and persuasively is a crucial skill. In rapidly changing work environment being able to adjust to new situations and learning a new skill, a new course demonstrates your adoptability. Stress management allows to manage a healthy work life balance. Leader ship is not just for...

The Ace Of Soft Skills: Attitude, Communication And Etiquette For Success

Autor: Gopalaswamy Ramesh

Número de Páginas: 476

Our world is witnessing a major change in communication patterns, with expanding social spheres, openness in communication and professionals working in multicultural environments. It is crucial, therefore, that India's workforce remains world-class, through re-training and continuous improvement, to remain competent, competitive and successful. To create and nurture successful professionals, the acquisition, cultivation and fine-tuning of soft skills are highly essential in the given business paradigm. The ACE of Soft Skills is a part of this educational process that produces top-notch professionals. Divided into three parts-Attitude, Communication and Etiquette-this unique book provides a broad-based coverage of what constitute soft skills. The foundations of soft skills lie in a strong attitude; this attitude gets manifested as communication, which gets further refined as etiquette. This book covers a wide range of topics-a gamut of nearly 40 essential soft skills-including personal accountability, listening skills, business proposals, and the role of small talk and humour at work. The numerous case studies, cartoons, figures, tables and quotations not only offer an insightful,...

Soft Skills for Human Centered Management and Global Sustainability

Autor: Maria-teresa Lepeley , Nicholas Beutell , Nureya Abarca , Nicolas Majluf

Número de Páginas: 185

This book is part of the Human Centered Book Trilogy, the 2021 volumes of the Routledge Human Centered Management HCM Series. HCM books are pioneering transformation from the traditional humans-as-a-resource approach of the industrial past, to the humans at the center management and organizational paradigm of the 21st century. HCM is built on the talent and wellbeing of people in the workplace driving work engagement, quality standards, high performance and productivity to attain long-term organizational sustainability in the global VUCA (volatile, uncertain, complex, ambiguous) environment. This book was carefully crafted by recognized international human centered scholars from four continents. Models presented bridge persistent Soft Skills gaps in management and business and particularly between education and the workforce due to excessive testing and hard/technical skills. In contrast with hard skills, Soft Skills are transferable across jobs, industries and applicable to all dimensions of life. Soft Skills are the common language of empathy, collaboration, team building, resilience and agility transforming organizations. Human and social challenges cannot be solved only with...

La boîte à outils des soft skills en santé

Autor: Jean-marc Desmet , Jerôme Hoarau

Número de Páginas: 552

En quoi est-il indispensable de s’adapter au nouveau monde de la santé ? Comment les soft skills et l’intelligence collective transforment-ils la pratique des soignants ? Comment générer un impact positif et durable pour les patients ? Si la médecine est une science qui demande savoir et savoir-faire, c’est aussi un art du savoir-être. La prise en charge technique de la santé évolue à une vitesse vertigineuse. Il reste pourtant une dimension qui ne peut se transformer aussi rapidement : c’est le facteur humain. Loin d’une croyance répandue que les compétences comportementales sont innées, cet ouvrage vous permet d’expérimenter de manière concrète que l’on peut cultiver, développer, découvrir la force et l’impact des soft skills. Ces ressources indispensables, et qui font la différence, sont ici abordées de façon pratique et opérationnelle pour le professionnel de la santé.

Soft Skills for the 21st Century

Autor: Jaroslava Kubátová , Michal Müller , David Kosina , Ondřej Kročil , Pavla Slavíčková

Número de Páginas: 118

In this open access book, the authors embark on a ground breaking exploration of the often-elusive realm of soft skills, addressing the challenges posed by technology and the evolving workplace. With well-founded research, the book navigates the complex landscape of academic and non-academic perceptions, offering a critical analysis of the evolving definitions and classifications of soft skills. The heart of the book lies in the Delphi research methodology that helps uncover 30 key soft skills for the 21st century. The subsequent chapters redefine, categorize, and model these skills, introducing rubrics and a tree model that showcases their interconnected nature. This structured approach provides educators, trainers, and professionals with a comprehensive framework for understanding and developing soft skills tailored to the demands of the modern world. As the book concludes, it emphasizes the enduring importance of soft skills in the face of technological advances, offering a vital resource for educators, trainers, professionals, and policymakers seeking to foster ethical decision-making and effective relationships in today's dynamic landscape.

Soft Skills for the BPO Sector

Autor: Shalini Verma

Número de Páginas: 264

Soft Skills - Enhancing Employability

Autor: M. S. Rao

Número de Páginas: 254

"The Direction in which education starts a man will determine his future". - Plato Currently there is a wide chasm between the campus and the industry. There is vast gap between the art and the craft. The book helps in connecting the campus with the corporate by bridging the gap between the campus and the industry and by blending both the art and the craft. It helps you understand and appreciate both soft and hard skills. It differentiates between unemployability and unemployment. It enlightens you about the expectations of employers. It equips you with tools and techniques to enhance your employability. Finally it builds your confidence and competence to bag your coveted job. The book is divided into three sections. Section I deals with various aspects of soft skills and what constitutes soft skills. Section II outlines the current challenges in the Indian educational system. Section III emphasizes on overcoming the challenges. It unveils the secrets and strategies in enhancing employability. The book concludes that an integrated and coordinated approach by all the stakeholders such as educational institutions, educators, students, recruiters and parents is essential in enhancing ...

Proving the Value of Soft Skills

Autor: Patricia Pulliam Phillips , Jack J. Phillips , Rebecca Ray

Número de Páginas: 328

A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future ...

Building Soft Skills for Employability

Autor: Tran Le Huu Nghia

Número de Páginas: 249

This book is among the first of its kind to comprehensively examine the implementation of soft skills in universities in the developing country, Vietnam. The context is unique as the implementation is taking place within the distinctive socio-economic, cultural and political characteristics of the country, amidst several simultaneously-executed educational reforms. Tran lays down the foundation for discussion by providing readers with a comprehensive review of how soft skills implementation has come into existence in higher education across the globe, before diving into the implementation of soft skills in Vietnamese universities. He goes on to highlight the interesting differences in the conceptualization of soft skills between Vietnamese universities and those in the West. The book depicts and compares how university leaders and managers tackle contextual factors, submit to constraints enforced by political forces, and how they use institutional advantages available for implementation. It goes further to examine how personal and contextual factors affect teachers’ and students’ engagement with the implementation, and highlights the role of work-integrated learning and...

Teaching Soft Skills in a Hard World

Autor: Nancy Armstrong Melser

Número de Páginas: 131

This book will introduce fourteen of the most important soft skills in the field of education. It will explain how each skill is used in teaching as well as ideas for how to model and explain them in college classrooms, field experiences, and student teaching. The chapters also contain ideas for administrators and mentor teachers who are working with beginning teachers. Hopefully, by learning the soft skills of teaching, pre-service education students and beginning teachers will become successful instructors and models of good citizenship in future classrooms.

Educational Games for Soft-Skills Training in Digital Environments

Autor: Elena Dell'aquila , ‎davide Marocco , Michela Ponticorvo , Andrea Di Ferdinando , Massimiliano Schembri , Orazio Miglino

Número de Páginas: 178

The book explores advances in soft-skill training through the adaptation of traditional psycho-pedagogical methodology to digital and online settings. Several educational techniques are explored, such as role-playing, psychodrama and rule and drama-based games. The experiences reported in the book are the synthesis of several European projects, coordinated by the authors, aimed at applying known psycho-pedagogical training models to on-line, technology enhanced learning contexts in a broad range of applications and target groups. The specificity of such a psycho-pedagogical methodology, applied throughout all the discussed EU projects, is mainly represented by the importance of feedback and debriefing processes that can be conveyed to learners through different means, such as online group or individual chat with tutors, automatic reports and a psychologically informed scoring system. Tutors, either real or artificial, are seen as the key factor facilitating the training process. The ultimate objective of this book is to offer a theoretical framework where real examples, direct experiences and possible indications on how rule and drama-based multiplayer and single player games can...

La boîte à outils des Soft skills

Autor: Nathalie Van Laethem , Jean-marc Josset

Número de Páginas: 369

Réfléxivité, adaptabilité, estime de soi, motivation, efficience, gestion du stress, aisance relationnelle, écoute, créativité, coopération : 10 compétences transversales indispensables pour réussir et s'épanouir au travail, aujourd'hui et demain. S’appuyant sur des références académiques et les dernières avancées en terme de recherche comportementale, ce livre propose des outils opérationnels sur les ces dix principales soft skills. Des tests, exercices, auto-diagnostics permettent aux lecteurs de devenir acteurs de leur réussite en mobilisant des comportements pertinents dans leur contexte professionnel, d’expérimenter émotions et sentiments et enfin de passer du culte de la réponse à celui de la bonne question !